Cookie Policy

Pacific Plumbing & Heating Cookie Policy

This Cookie Policy explains how Pacific Plumbing & Heating ("we," "our," or "us") uses cookies and similar technologies when you visit our website.

By continuing to use our website, you consent to the use of cookies as described in this Policy, subject to your browser or consent preferences where applicable.

What Are Cookies?

Cookies are small text files stored on your computer, smartphone, or other device when you visit a website.

They help websites remember information about your visit, making your browsing experience faster, more secure, and more personalized.

Why We Use Cookies

We use cookies to:

• Keep our website functioning properly
• Improve website speed and performance
• Remember your preferences
• Analyze website traffic
• Measure marketing effectiveness
• Enhance security
• Improve our AI-powered tools and customer experience
• Support appointment booking and online forms

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable features such as:

• Secure browsing
• Form submissions
• Appointment scheduling
• Session management
• Fraud prevention

These cookies cannot generally be disabled without affecting website functionality.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website. They may collect information such as:

• Pages visited
• Time spent on pages
• Navigation paths
• Device type
• Browser type
• Website performance metrics

This information helps us improve the user experience.

Functional Cookies

These cookies remember choices you make, including:

• Language preferences
• Form information
• User settings
• Accessibility preferences

Marketing Cookies

Marketing cookies help us understand the effectiveness of our advertising campaigns and may be used to display more relevant advertisements on other websites.

They may be set by us or by trusted third-party advertising partners.

Third-Party Cookies

Our website may use cookies provided by trusted third-party services, including providers that support:

• Website analytics
• Online advertising
• Customer communications
• AI-powered chat
• Appointment scheduling
• Financing applications
• Embedded maps
• Video content
• Social media integrations

These third parties may collect information according to their own privacy policies.

AI Technologies

Certain AI-powered features available on our website may use cookies or similar technologies to:

• Maintain conversations
• Improve response quality
• Personalize customer experiences
• Analyze service performance
• Detect technical issues

These technologies help improve the efficiency and quality of customer support.

Managing Cookies

Most web browsers allow you to:

• View stored cookies
• Delete cookies
• Block future cookies
• Receive notifications before cookies are stored

Please note that disabling cookies may affect the functionality of certain features on our website.

Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our business practices.

The revised version will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact: